Last updated: March 17, 2026
We strive to make every interaction on Apostille First transparent and fair. This Refund Policy explains the conditions under which refunds may or may not be available for payments made on our platform. Please read this policy carefully before making any purchase.
Payments made for apostille, notarization, certified translation, and related document legalization services on Apostille First are non-refundable once document processing has commenced.
Processing is considered to have commenced once your documents have been submitted and accepted by our team. If you wish to cancel before processing begins, please contact us as soon as possible. Once work is underway, we are unable to offer full or partial refunds as costs have already been incurred on your behalf.
If you have questions about this Refund Policy or believe you are eligible for a credit refund, please reach out to our support team at [email protected].